PRIVACY POLICY

Andrea Estelle values its customers and respects their privacy. This Privacy Policy describes the types of information that we collect about you when you visit our website, www.andreaestelle.com.au as well as how we may use, share, and disclose that information. Your use of the website signifies your assent to this Privacy Policy.

Information Collection 

1. Information YOU provide 

Andrea Estelle collects information from you when you choose to provide it to us, such as when you make a purchase, sign up for our email list, provide a product review or rating, or otherwise contact us. As described in more detail below, the information we collect may include your name, billing and shipping address(es), email address, payment card information, phone number, birthdate, and product rating or review.

  • Make a Purchase: Through the website, you will be able to purchase Andrea Estelle products. We will ask for your name, billing and shipping address(es), telephone number, email address, and payment card information in order to process and confirm your order, and ship your item(s) to you.

  • Email List: Through the website, you may add your email address to the Andrea Estelle email list. We will never share your email address with, or sell your email address to, an unaffiliated third party. You may opt out of receiving marketing emails from Andrea Estelle at any time by selecting the “unsubscribe” option within the email or contacting us at info@andreaestelle.com.au

  • Ratings and Reviews: Through the website, you may provide a public rating or review of a product you purchased. You are required to provide your email address when you provide a public rating or review. Please remember that any information you may disclose in these public areas of the website becomes public information. As a result, please exercise caution when disclosing personal information in these public areas.

2.  Information Automatically Collected

We may use cookies, pixel tags, or other technologies to collect certain information when you use this website or interact with our emails and online advertisements. For example, we may automatically collect statistical information such as your IP address, operating system, browser type, and other technical information about your computer.

We also may collect information about your use of the website, including the identity of the website that referred you to our website; the pages you view; the features you use; the links you click; the date and time you access the website; whether you receive, open, forward, or click-through emails and advertisements; and other usage data.

We also work with business partners (“Service Providers”) that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.

Cookies: Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and used to collect information about your activities on the website. These cookies provide statistical data that helps us to improve our website and deliver better and more customized services.

Pixel Tags: Pixel tags are tiny graphic images on that help us analyze customer online behavior and measure the effectiveness of our website and advertising.

Combination Of Information

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect, to improve our website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.

We are totally committed to providing you with the best possible customer service experience. If for any reason you are disappointed then please contact us at info@andreaestelle.com.au to discuss your feedback which will ultimately help us improve.


Collection of your personal information


If you wish to access customer support features you will be required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.


Sharing of your personal information


We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. We will always take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

 

Use of your personal information


For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy


Andrea Estelle reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

 

Cookies


This website has standard tracking technologies such as cookies to recognise your browser each time it visits our site, and to track which pages you visit whilst on our site. We use this information to optimise our site and create a better online experience for you. Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. You may alter the settings on your browser to refuse cookies.

 

Accessing Your Personal Information


You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Contacting us

 If you have any questions about this Privacy Policy and would like further information, please contact us at info@andreaestelle.com.au.